Review Scraper FAQs – Get Answers to Your Review Automation Questions

Frequently Asked Questions:

What is Review Scraper, and how does it work?

Review Scraper is an SEO agency that automates the process of requesting, responding to, and repurposing Google Reviews. We send personalized text and email requests with your customer’s name embedded in an image, use AI to craft thoughtful review responses, and turn 5-star reviews into engaging social media content that we create and post for you—all seamlessly integrated into your existing processes.

How does Review Scraper personalize messages to customers?

Review Scraper embeds the customer’s name into a photo within the email or text message. This personalization increases engagement and encourages customers to leave reviews.

How does Review Scraper use A.I. to respond to reviews?

The AI analyzes incoming reviews and crafts thoughtful, professional responses. It ensures that both positive and negative feedback is addressed promptly and appropriately.

Do I need any technical expertise to use Review Scraper?

Not at all! Review Scraper is user-friendly and designed for busy, business owners. The platform handles all the automation, and our team provides full support to get you started quickly.

How do I integrage Review Scraper with my existing systems?

We integrate with over 6,000 other apps! Our goal is always to integrate seamlessly so you don't have to change a thing we just work in the background!

What platforms does Review Scraper support for collecting reviews?

We can point review requests to Yelp, Angie, Facebook, and plenty other review platforms. However we recommend and prioritize Google Reviews due to the increase in local rankings on Google and all the other additional benefits! We think Google Reviews give you the biggest bang for your buck!

How long does it take to set up Review Scraper for my business?

All you have to do is give us 30-40 minutes on an onboarding call and we take care of everything else!

What happens if a customer leaves a negative review?

We take responding to negative reviews very seriously, approaching each one with kindness and a proactive attitude to make things right. Rest assured, we will always notify you when a negative review is received. However, it's important to note that negative reviews haven't been an issue for us.

Is there a minimum contract length to work with Review Scraper?

No! We try to make working with us as easy as possible. We don't believe in forcing you into a long-term contract. Our services are offered month-to-month.

Can Review Scraper help me respond to reviews?

Yes! We respond to your reviews for you! These are personalized responses that use the reviewer first name and the context from the review. This will end up saving you hours!

What kind of support is available if I have questions, concerns, or issues?

Customer satisfaction is incredibly important to us! We provide same day text & email support. If the issues is complex we will book a support call to get it sorted.

Will my customers feel overwhelmed by the messages?

No, Review Scraper sends carefully timed messages to avoid spamming your customers. The communication is designed to be friendly, professional, and respectful.

What industries can benefit from Review Scraper?

Any business that values customer feedback can benefit, including restaurants, medical practices, retail stores, service providers, and more.

How soon can I start seeing results with Review Scraper?

Most clients begin to see an increase in Google Reviews within the first few days of using Review Scraper, depending on the volume of customer interactions.

Is there a limit to the number of reviews I can collect with Review Scraper?

No, there is no limit to the number of reviews you can collect we have helped our clients get thousands of reviews! The amount of reviews you get is largely determined by how many customers you have helped, your industry, and their experience with your business!

Are there any restrictions on the geographic location of my business to use Review Harvest?

No, there are no restrictions we can work with anyone anywhere.

What are the different price levels?

Review Scraper pricing is based on the number of customers your business gets every month and the number of messages we need to send out.

Are there any fees associated with Review Scraper?

We are always open about our pricing. The only "hidden" fee is one we always share which is about the text & email expenses. To make pay per review, free trials, and simple pricing possible at Review Scraper we rebill the text and email expenses to you directly. We do not make any money on these expenses. These are our hard costs that we can't do anything about. Our customers are very understanding of these since it is less that $5/month for most clients; depending on customer volume.

Can I track the progress of my review collecting efforts?

Yes, we provide analytics and reporting showing all the numbers related to your Google review process!

Does Review Scraper offer any reporting or analytics features?

Absolutely! We will show you how to log in and keep track of all your reviews and analytics! We also send reports of your data and analytics.

How does Review Scraper handle customer data and privacy?

We prioritizes customer data and privacy. We follow strict security measures to ensure the safety, security, and privacy of all customer data. We never use the customer data for anything besides reaching out to request reviews on your behalf. We never share or sell any customer information!

Can I use Review Scraper to collect reviews from past customers?

Yes! We reach out to all your previous customers for a "Review Reactivation". This normally results in 10-20% of previous customers to leaving a review!

Can Review Scraper integrate with my CRM?

There is a good chance we do! We integrate with over 6,000 other apps! Our goal is always to integrate seamlessly so you don't have to change a thing we just work in the background!

How can Review Scraper help me improve my online reputation?

We help you collect positive reviews with our personalized image review requests, and increase trust among potential customers. As well as ranking higher on Google and standing out from the competition.